Three Years Can Change Everything: Don’t Let the Family Business Drift

Three Years Can Change Everything: Don’t Let the Family Business Drift

By Marc Zirka, CEO and Lead Advisor, Strategy Up
 

Most family businesses do not suddenly get in trouble on a random Monday morning. It usually happens slowly.

Family members begin disagreeing about decisions that once seemed simple. Everyone remains busy, but the business is no longer moving forward with the same confidence.

This is what a strategic drift looks like, and it can happen even to successful businesses.

Family businesses are particularly vulnerable.  They are built on history, trust, and established ways of working. However, they can also make it harder to question the status quo and challenge their historic decisions.

Why three years?

One year is often too short for meaningful change. A company needs time to implement its priorities, invest in people, improve its operations, and see whether its decisions are producing results.

Whereas five years, is nowadays a long time in business, given the rapid changes in technology and economic cycles.

Think about how much can change during that period. Customer expectations evolve, new competitors enter the market, and technology changes how work gets done. Within the family itself, someone may be preparing to retire while another person is wondering whether they have a future in the business.

A three-year cycle creates a practical middle ground. It gives the company enough time to act on its strategy, while old assumptions do not remain unchallenged for too long.

Why we keep postponing important conversations?

Family business leaders usually know which issues need to be discussed. The difficulty is finding the right time and setting to discuss them honestly.

Difficult questions are rarely scheduled for a Monday morning management meeting. There is always an immediate problem to solve or a deadline that cannot be moved. 

A strategic planning session creates the space for those conversations. It takes people away from the daily pressure of operating the business and allows them to look at the company as a whole.

When business issues become family issues

Strategic planning is different in a family-owned company because business decisions are rarely just business decisions.

A discussion about succession may also be a conversation about identity, fairness, and recognition. A debate about compensation can bring up old family tensions. Even a decision to hire an outside executive may be interpreted as a lack of confidence in someone within the family.

The value of an outside facilitator

Could the family conduct the session by itself? Certainly. The question is whether everyone would speak openly and whether the conversation would move beyond familiar arguments.

An outside facilitator does not come in to tell the family how to run its business, and definitely does not know better about the family business intricacies. The family understands its history, and the people leading the organization better than anyone else.

The facilitator’s role is to ask the difficult questions that everyone avoids, keep the discussion focused, and make sure that all voices are heard, turning a broad conversation into clear priorities, and actions.

Do not wait for a crisis

The best time to have a strategic conversation is when the business is doing reasonably well. However, this is when planning feels least urgent, and the strategic discussion are postponed until the crisis passes.

When a crisis arrives, choices become limited. The family may be forced to make decisions about leadership, staffing, investment, or ownership under pressure. By that time, the emotions are higher, we are running against time, and the cost of making the wrong decision is much greater.

A regular three-year planning cycle changes the dynamics. It makes strategy part of how the family manages the business, before things go wrong.  Strategic planning sets early detection mechanisms, for issues that might arise in the near future.

If your family business has not held a meaningful strategic planning session in the past three years, perhaps it is time to schedule one.

 

About the Author:

Marc Zirka is an international business strategist, author, and the founder of Strategy Up, a boutique consulting firm based in Canada. With over two decades of global experience in executive leadership, digital transformation, and organizational development, Marc has helped companies across diverse industries improve performance, streamline operations, and drive sustainable growth.

His career has taken him from multinational corporations to startups, and from conflict zones to boardrooms, giving him a rare perspective on what it takes to lead with clarity and resilience. As a certified educator and trusted advisor, Marc is passionate about empowering leaders to create workplaces where people thrive.

In his debut book, Path to Employee Happiness: From Vision to Reality, Marc shares practical insights and proven strategies to help organizations turn employee well-being into a competitive advantage.

When he’s not advising clients or speaking at business events, Marc mentors emerging entrepreneurs and actively contributes to community initiatives that support business innovation and inclusive leadership.

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